OK MOBILITY SERBIA Evalueringer av leiebil

BELGRADE, ZZ - Evaluert av BOJAN - 10 August 2024

" Up until this deal, it was really good. Now, I don't trust you 100% anymore and I am ready to pay more to some of well known companies directly, instead of using your service. "

" I never saw them, they wasn't on the airport with the car, they don't have the office there and they didn't even sent me SMS, nor replied to my call. I called their customer service, I was just held on hold for half an hour. Nobody replied. I even managed to get mobile phone numbers of employees from other car rental guys from other houses - and of course, no reply either. So, long story short. There I was, at the airport, no car, no information why they are not there. BTW they had my phone number, email, number of flight. I don't understand how iresponsable you need to be to ghost your client at the airport. I never had this experience and I just can't believe companies like this get away with it and are even shown on the autoeurope. I had full trust in you, that is why I choose them. Now, I am not sure anymore. And yes, I want my money back. "

Verdi for pengene: 1
Effektivitet i skranken: 1
Håndtering ved avlevering: 1
Bilens stand: 1